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FREQUENTLY ASKED QUESTIONS
Where do you ship?
We ship worldwide.
Enjoy FREE shipping on orders over $59.
For orders under $59, shipping rates are calculated at checkout based on your destination.
How long does shipping take?
Orders are typically processed within 1–2 business days.
Shipping usually takes 5–8 business days, depending on your destination.
Once your order ships, you’ll receive tracking information to follow your delivery.
Where can l find my tracking number?
You will receive an order confirmation within 3 minutes of placing your order. If you do not receive an order confirmation, it is possible that you have used a different or invalid email address to place your order, or that your order confirmation has been filtered to the spam folder.
If you do not receive an email, please email support@crazygrassshop.com and we will be happy to help you find your order!
Why didn't lreceive an order confirmation?
Once we have successfully fulfilled your order, you can find your tracking information via the dispatch confirmation email.
Are your customer reviews genuine?
Yes. Our product reviews are collected and verified through Judge.me, an independent review platform, so you can shop with greater confidence and see feedback from real customers.
Any question?
You can contact us through our contact page! We will be happy to assist you.
You can also get in touch via email or use our online chat.
Email: support@crazygrassshop.com
FREE SHIPPING $59+
Enjoy free worldwide shipping on orders over $59.
HASSLE-FREE RETURNS
Easy returns within 30 days of delivery.
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